Guiding new people from A to Z
As Team Manager at nesting, Mark is responsible for mentoring new employees. These employees have just completed initial training and are now being prepared for customer contact. His career at Teleperformance began in 2015 in the department he now leads. At the time, he was working as an employee in the UPC department.
Soon Mark found out he wanted to continue growing and took the JUMP route. During this course, you will be assigned a mentor and attend various training sessions. Your mentor and team leader will guide you through this process and help you pursue your goals. After the JUMP program, Mark was able to begin his job as team manager.