Customer service Chat & Phone – French speakers

Rhodney Hermans

Talent Acquisition Specialist
Parttime/Fulltime
Client Operations
Maastricht

Customer service Chat & Phone – French speakers

Are you a fan of customer contact? Do you like solving problems? Do you prefer working office hours? We have a suitable job for you! 

As a customer service specialist you are the first point of contact for a billing company. This means that you will be answering a variety of questions from customers such as: “Why do I get a second reminder even though I’ve already paid?”, “Can I postpone the payment?”. Based on the customer’s question and your ability to ask questions you always know how to answer a customer correctly and quickly. Together with your colleagues you are responsible for an optimal customer experience.

Profile:

  • You live nearby Maastricht
  • You speak and write very good French and you understand English, since our training will be giving in English
  • You are stress resistant and can also perform well under pressure
  • You are able to make decisions independently
  • You are used to working with computers and can quickly switch between the different software packages
  • You have an open attitude towards changes
  • You are a great keyboard user and can write flawlessly with at least 120 key strokes per minute

Sound good? Then apply immediately!

Very easy; you only have to leave your name, phone number and email address and our team will contact you!


Rhodney Hermans

Talent Acquisition Specialist
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Rhodney Hermans

Talent Acquisition Specialist
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